Health Share of Oregon must follow state and federal civil rights laws. We cannot treat people unfairly in any of our programs or activities because of a person’s:

• Age
• Color
• Disability
• Gender identity
• Marital status
• National origin
• Race
• Religion
• Sex
• Sexual orientation

Everyone has a right to enter, exit, and use buildings and services. They also have the right to get information in a way they understand. This includes receiving written material in other formats that work for you (large print, audio, Braille, etc.) If you don’t speak English, this also includes free interpretation services and written information/material in the language you speak. Health Share CCO will make reasonable changes to policies, practices, and procedures by talking with you about your needs.

To report concerns or to get more information, please contact our Health Share Civil Rights Manager one of these ways:

Web: www.healthshareoregon.org/members/get-help/member-rights/appeals-and-grievances
Email: info@healthshareoregon.org
Mail: Civil Rights Manager
2121 SW Broadway, Suite 200
Portland, OR 97201
Phone: 503-416-1459 (TTY/TDD 711)
Fax: 503-459-5749

You also have a right to file a complaint with the Oregon Health Authority (OHA) Office of Civil Rights. Contact that office in one of these ways:
Web: https://www.oregon.gov/oha/OEI/Pages/Public-Civil-Rights.aspx
Email: OHA.PublicCivilRights@state.or.us
Phone: (844) 882-7889, 711 TTY
Mail: Office of Equity and Inclusion Division, 421 SW Oak St., Suite 750,
Portland, OR 97204

You also have a right to file a complaint with the Bureau of Labor and Industries Civil Rights Division. Contact that office in one of these ways:
Phone: (971) 673-0764
Email: crdemail@boli.state.or.us
Mail: Bureau of Labor and Industries Civil Rights Division,
800 NE Oregon St., Suite 1045, Portland, OR 97232

You also have a right to file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights (OCR). Contact that office one of these ways:
Web: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
Email: OCRComplaint@hhs.gov
Phone: Toll free (800) 368-1019, (800) 537-7697 (TDD)
Mail: Office for Civil Rights, 200 Independence Ave SW Room 509F HHH Bldg
Washington DC 20201