Health Related Social Needs

Some Health Share members can get extra benefits to help with big life changes for housing, food, or weather events. These benefits are called Health Related Social Needs (HRSN).

Click the quick links below to jump to each section:

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Who can get benefits?
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How benefits work
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Can I get help?
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Housing & Nutritional Support

HRSN benefits include

  • Home Changes for Health During Extreme Weather: Devices to help you stay safe in storms, heat waves, or very cold days.

  • Housing support: Help you stay in your home.

  • Nutritional support: Help with food benefits and eating healthy.

Housing Support

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Who Can Get these Benefits?

Not all members will qualify for HRSN housing benefits. There are specific federal rules. You need to meet certain health, housing, and financial conditions to be eligible.

Learn more

How Benefits Work

HRSN housing benefits are not for emergencies.

It can take several months after approval to get your benefits. Wait times vary by service and provider. If you’re about to be evicted, contact your local Community Action Agency (CAA)

Contact Community Action Agency
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Can I Get Help?

You may qualify for benefits if all of these are true:

1. You are a current member of Health Share of Oregon or The Oregon Health Plan (OHP).

2. You have a social need, like:

  • Not having enough food

  • Trouble paying your rent

  • Health issues caused or made worse by weather or climate

3. You have experienced at least one of these:

  • You are a young person in the child welfare system or leaving foster care

  • You are homeless or might become homeless

  • You were recently released from custody or a mental health center

  • You are switching from Medicaid only to Medicaid and Medicare

  • You are 19 to 26 years old and have special health needs

4. You also need to have a specific health needs, for example:

  • Complex physical health or dental health needs

  • Serious mental health needs

  • Pregnant or within 12 months postpartum

  • Under 6 years old or over 65

  • High use of crisis services like going to the emergency room

  • Need help with everyday things like washing, eating, or getting dressed

  • Domestic violence survivor

  • A developmental disability

Flowchart depicting five steps of the Health Related Social Needs (HRSN) Benefits Process: 1. Initial screening, 2. Checking if you qualify, 3. Getting a decision letter, 4. Making a care plan, 5. Getting help. Includes resource contacts and timelines for nutrition support and housing support.
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Housing & Nutritional Support

Call CareOregon Member Customer Service: 503-416-4100 

Press option 1 for members, then select option 6 for social needs. 

Send Request online to CareOregon: Social Needs Request Form  

Email: HRSNCX@careoregon.org 

Fax: 503-416-1376 

CO Housing Request Form
CO Nutrition Request Form
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Home Changes for Health

Formerly known as Climate Supports

Health-Related Services

Staying healthy requires more than good health care. Food, shelter supports, and communication services that help you keep in touch with your care team are all key to your health. Health-related services are items or services like temporary lodging, supplemental food, or a cell phone and service plan so you can keep receiving telehealth care from your provider. Our Care Coordinators can help you get temporary lodging, replace or supplement food, or get a cell phone and service plan so you can keep receiving telehealth care from your provider. To learn more, please contact your Primary Care Provider or call the Health Share Customer Service team at 503-416-8090.

You also can call your health plan: