Notice of Non-Discrimination

Discrimination is against the law

Health Share of Oregon and our providers follow state and federal laws and does not discriminate, exclude, or treat people differently based on:

• Age

• Color

• Disability

• National origin, primary language, and proficiency of English language

• Race

• Religion

• Sex, sex characteristics, sexual orientation, gender identity, or and sex stereotype

• Pregnancy or related conditions

• Health status or and need for services

Help for people with disabilities

If you have a disability, Health Share of Oregon offers free help to communicate with us, such as:

• Qualified sign language interpreters

• Information in other formats (like large print, audio, or accessible electronic formats)

• Other reasonable accommodations

Language help

If you need help with language, Health Share of Oregon provides free services for people whose main language is not English, such as:

• Qualified interpreters

• Information written in other languages

How to get help

If you need other reasonable modifications or help accessing these services, call Customer Service at 503-416-8090 or toll free at 888-519-3845 (TTY 711).

If you believe Health Share of Oregon treated you unfairly for any of the reasons above or has failed to provide these services and you want to file a complaint (this is also called filing a grievance), contact the Health Share of Oregon Section 1557 Coordinator, or the Civil Rights Coordinator.

Health Share of Oregon Section 1557 Coordinator/Civil Rights Coordinator 

Mail: 2121 SW Broadway, Suite 200
Portland, OR 97201
Phone: 503-416-1459 (TTY 711) 
Fax: 503-416-4981
Section 1557 Coordinator: grievanceteam@healthshareoregon.org
Civil Right Coordinator: civilrights@healthshareoregon.org
You can read about our complaint process at: https://www.healthshareoregon.org/complaints-appeals

You also have a right to file a complaint with any of these organizations:

Oregon Health Authority (OHA) Office of Civil Rights‍ ‍
Web: www.oregon.gov/OHA/EI‍ ‍
Email: OHA.PublicCivilRights@odhsoha.oregon.gov‍ ‍
Phone: 844-882-7889, TTY 711
Mail: Equity and Inclusion Division
800 NE Oregon Street, Suite 705
Portland, OR 97232

‍ ‍

U.S. Department of Health and Human Services Office for Civil Rights

Web: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf 
Mail: 200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019; 800-537-7697 (TDD)
Email: OCRComplaint@hhs.gov
Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.

‍ ‍

Bureau of Labor and Industries Civil Rights Division‍ ‍
Phone: 971-673-0764
Web: https://www.oregon.gov/boli/civil-rights/
Email: BOLIhelp@boli.oregon.gov
Mail: Bureau of Labor and Industries Civil Rights Division
1800 SW 1st Avenue, Suite 500
Portland, OR 97201