A list of community resources for members during the Coronavirus (COVID-19) crisis.
At Health Share, we know health is about more than what happens in the doctor’s office – it’s about the many services and supports that help us thrive, from education and food to employment and housing. With businesses and schools closing to slow the spread of this dangerous virus, many Oregonians are experiencing hardship.
We want you to know that you are not alone. In addition to your Health Share benefits and our main Coronavirus webpage, many public agencies, community organizations, and private companies are coming together to help each other out. Here’s a list of some of those community resources to support you during this difficult time.
OHSU COVID-19 Hotline
Do you have questions about coronavirus symptoms and care? If so, check with your primary care provider. If you don’t have one, call the COVID-19 hotline at 833-647-8222 and they will help answer your questions. They are open from 8 a.m. to 8 p.m., seven days a week. Though the hotline was created by OHSU it is available to anyone, regardless of your coverage or provider.
Health Care for Immigrants and Refugees
If you or anyone in your family is an immigrant or refugee, you do not have to worry that getting tested, preventive care, or treatment for COVID-19 will affect your immigration status. If you experience COVID-19 symptoms like fever, cough, or difficulty breathing and are in need of medical care, please contact your doctor.
Citizen/Alien Waived Emergency Medical (CAWEM) Coverage
If you have CAWEM and need testing for COVID-19 you’re covered. If you need to stay in the hospital because of COVID-19 you’re covered for that too.
During the national COVID-19 emergency, OHP covers the testing and treatment of COVID-19. This is true even if you don’t get care in an emergency room. OHP still covers you, even if you test negative for COVID-19.
Learn more by reading one of the OHA information sheets below. These are available in the following seven languages:
State of Oregon Employment Department
You may need to travel to access healthcare or food needs. We recommend maintaining your distance from other people. If you must use public transportation, TriMet has information on how to keep you and other riders safe.
- TriMet COVID-19 Updates
- Tri-Met is fulfilling a request from Oregon Governor Kate Brown to operate a free, temporary shuttle bus to connect the emergency bottle return to NW Portland. Line 297-NW Yeon/OBRC will run hourly between 8:00 am and 5:30 pm, 7 days a week. Grocery stores no longer allow bottle returns.
Several public agencies and organizations are providing free food and meals.
- SNAP (also known as food stamps)
- Meals on Wheels Online Meal Request
- Oregon Food Bank Food Finder
School districts are providing free breakfast and lunch for children.
- Portland Public Schools meal information
- Beaverton School District
- David Douglas School District
- Gresham-Barlow School District
- Hillsboro School District
- Reynolds School District
Multnomah County is providing meals at schools during specific times.
Oregonians can use SNAP benefits to pay for groceries delivered from Amazon and Walmart — delivery fees and other non-food expenses aren’t covered.
Internet and Cell Phone
Some Internet providers and mobile carriers are offering free and or reduced plans, and/or waiving late fees during the COVID-19 outbreak. Most are removing limits on how much data you can use. Also, you may ask your provider whether Health-Related Services or items are available to support your health care needs.
Electricity and Gas
Portland-area electric and natural gas providers are no longer disconnecting service if you are behind on your bills.
Water and Sewer
Some cities have announced that they won’t shut off your water service if you are behind on your bills. Please find more information under your city below.
Educational and Learning
Some school districts and libraries are offering online educational and learning resources.
With school out until further notice, child care resources will be under high demand.
Families with Children
It can be challenging to talk about coronavirus and to teach children while school is out. These resources can help.
Information is available in many languages. Below are a few places to access them:
- Safe + Strong
- Safe + Strong has COVID-19 resources in 12 languages. Learn more in this press release from Governor Kate Brown.
- Oregon Health Authority
- COVID-19 Information Videos in Multiple Languages
- Multnomah County
Behavioral Health Resources
National Alliance on Mental Illness (NAMI)
NAMI is an education, support, and advocacy organization composed of individuals and families with lived experience with behavioral health issues.
- NAMI COVID-19 Resource and Information Guide
- For the NAMI Oregon Helpline call 503-230-8009 or 800-343-6264 or email firstname.lastname@example.org
- Callers receive live assistance from 9 a.m. to 5 p.m. weekdays. NAMI has 20 weekly online support groups available. This includes groups for individuals living with mental illness; family members and friends with a loved one living with mental illness; and parents/caregivers raising school-age children with behavioral health issues.
- Multnomah County
- Washington County
- Clackamas County
- City of Portland
- City of Beaverton
- City of Forest Grove
- City of Hillsboro
- City of King City
- City of Wilsonville