Social Health Resources

Social Health Resources

Social Health Resources

Health Related Social Needs (HRSNs) are social and economic needs that impact an individual's ability to maintain health and well-being. Through Oregon's 1115 Medicaid waiver, the state will be able to cover new HRSN services for eligible Oregon Health Plan (OHP) members.

HRSN services include: 

  • Home Changes for Health During Extreme Weather (devices to keep you safe during climate events. Formerly known as Climate Supports)
  • Housing supports (help members stay in their home)
  • Nutritional supports (help with meals for medical needs and keeping a healthy diet)

To connect members to services:

For Housing Supports and Nutritional Supports

For Home Changes for Health (formerly Climate Supports)

If you are a CareOregon member:

  • Send Request online to CareOregon: Social Needs Request Form
  • Send a Referral using Connect Oregon/Unite Us:
    •  Program: CareOregon HRSN Climate Requests
    •  Organization: CareOregon Customer Service
    •  Service Type: Benefits Navigation - Benefits Eligibility Screening
  • Call CareOregon Member Customer Service: 503-416-4100
    • Press option 1 for member, then select option 6 for social needs.
  • CO Climate Device Request Form (PDF)
  • Email: HRSNCX@careoregon.org
  • Fax: 503-416-1376

If you are OHSU Health member:

If you are Kaiser Permanente member:

  • Send Request online to 211 info: HRSN Climate Request Form
  • Send a Referral using Connect Oregon/Unite Us:
    • Program: 211info Coordination Center - Health Share / KPNW HRSN Climate Requests
    • Organization: 211info Coordination Center - Health Share / KPNW HRSN Climate Requests
    • Service Type: Benefits Navigation - Benefits Eligibility Screening
  • Call 211info: 1-866-698-6155
  • Email: hrsn@211info.org
  • Fax: 503-214-8909

If you are a Legacy Health PacificSource member:

If you are a Providence Health Assurance member:

Still have questions? Call Health Share Customer Service at: 888-519-3845 TTY/TDD: 711.