Health Related Social Needs Benefits

Starting in March 2024, some Health Share members may be eligible for a new group of benefits designed to help with needs that go beyond healthcare. Health Related Social Needs (HRSN) benefits provide climate, housing and nutrition supports to eligible members. 

HRSN benefits include: 

• Climate supports (devices to keep you safe during climate events) - launched March 2024
• Housing supports (help getting housed or staying housed) - launching November 2024
• Nutritional supports (help with food benefits and keeping a healthy diet) - launching January 2025

Call us with questions:

If you think you may qualify for these benefits, please call Health Share's Customer Service team at 888-519-3845 TTY/TDD: 711. They can answer your questions and connect you with someone at the 211info Coordination Center to help you apply for these benefits.

If you are ready to apply on your own, contact the 211info Coordination Center directly:

• Send Request online to 211info: HRSN Request Form 
• Call the 211info Coordination Center: 503-468-5375
• Email: hrsn@211info.org

If you are a Kaiser Permanente or OHSU Health member:

• Call: 503-468-5375
• Email: hrsn@211info.org
• Fax: 503-594-4602
• Kaiser Permanente / OHSU Health Climate Devices Request Form

If you are a CareOregon member:

• Call: 800-224-4840
• Care Oregon Climate Devices Request Form

If you are a Legacy Health Pacific Source member:

• Call: 877-500-2680
• Legacy Health Pacific Source Climate Devices Request Form

If you are a Providence Health Assurance member:

• Call: 503-574-7247
• Providence Health Assurance Climate Devices Request Form

If you do not know your health plan:

• Climate Devices Request Form: HRSN Request Form 

For any questions, please call Health Share's Customer Service team at 888-519-3845 TTY/TDD: 711.

Am I Eligible?

To be eligible, all of the following must be true:

1. You are a current Health Share of Oregon or OHP member
2. You have a social health need (food, housing, climate)
3. You have experienced at least one of the following:
   • Are a youth involved with the child welfare system, including youth leaving foster care
   • Are experiencing homelessness or are at risk of homelessness
   • Have been released from custody or a residential behavioral health setting
   • Are transitioning from Medicaid-only to both Medicaid and Medicare coverage
   • Are ages 19-26 with special health care needs (starting 1/1/25)
4. You have a clinical health need; some examples include:
   • Complex physical health needs
   • Complex behavioral health needs
   • Pregnancy
   • Age (under 6, over 65)
   • Repeated use of crisis services, such as the Emergency Department
   • Needs assistance with Activities of Daily Living (e.g., personal hygiene, eating, dressing)
   • Has experienced interpersonal violence or domestic violence
   • Developmental disability