Medical + Dental Health Resources
Medical + Dental Health Resources
Partnering for community health
Health Share works through multiple affiliated health plan partners to meet the medical and dental needs of its members in Clackamas, Washington, and Multnomah counties.
In order for medical and dental health providers to serve Health Share members, they must be contracted for the Medicaid line of business with one or more of our medical and dental health plans. Health Share does not directly contract with medical or dental health providers.
All questions, concerns, and problems regarding contracting, authorizations, billing, grievances and services related to medical or dental health need to be directed to the member’s specific medical or dental health plan.
Health Share members may choose from one of five medical health plans and one of five dental health plans.
Providers can find the medical and dental health plans to which a member is assigned on the member’s Health Share ID card, or in the Health Share Provider Portal (CIM).
If you do not have access to the Health Share Provider Portal, you can call the Health Share Customer Service at 503-416-8090 or toll free at 888-519-3845.
Plan Change Requests
If you are a Medical or Dental Health Provider, or an OHP Assister, and would like to submit a plan change request on behalf of a Health Share Member, please complete the Medical Health Plan Change Request Form (PDF) or Dental Health Plan Change Request Form (PDF).
(Please note, Providers can only request that a member be changed to a Medical or Dental Health Plan with whom the Provider is currently contracted).
Medical Health Plan Contacts
Provider Contracting
Phone: 800-224-4840
Email: newcontractrequest@careoregon.org
Online
Provider Oregon Medicaid Enrollment
Provider Relations
- 503-416-4100 or 800-224-4840, Option 3 for Provider
- Fax: 503-416-1478
- Online
Authorizations/Referrals
Claims Submissions
- Electronic Claims: Providers should access their clearinghouse to identify the Payer ID for CareOregon claims.
- Paper Claims: Paper claims should be mailed to:
CareOregon
P.O. Box 40328
Portland, OR 97240-0328 - You can call either 503-416-4100 or 800-224-4840 to reach CareOregon Provider Services for questions regarding claims submissions.
- Please visit CareOregon’s Provider Support page for more information regarding claims submission.
- claimshelp@careoregon.org *
* All emails containing protected health information (PHI) must be sent in a secured manner.* - Phone: 503-416-4100 or 800-224-4840, Option 3 for Provider
FWA Reporting
Provider Contracting
Phone: 503-813-3376
Provider Oregon Medicaid Enrollment
Email: NW-Provider-Enrollment@kp.org
Provider Relations
Phone: 503-813-3376
Claims Submissions
Electronic Claims: Providers should access their clearinghouse to identify the Payer Id for Kaiser claims.
Paper Claims: Paper claims should be mailed to:
Kaiser Permanente National Claims Administration
P.O. Box 370050
Denver, CO 80237-9998
Claims Inquiries
Phone: 866-441-1221 or 503-735-2727
FWA Reporting
Phone: 888-774-9100
Provider Contracting
Email: PHPProviderContracting@providence.org
Provider Oregon Medicaid Enrollment
Phone: 503-574-7500 or 800-878-4445
Email: Map.enrollment@phtech.com
Authorizations/Referrals
(must sign into Provlink to view)
Claims Submissions
Electronic Claims:
Providers should access their clearinghouse to identify the Payer ID for Providence and can visit the Providence EDI website for more information.
Paper Claims:
Paper claims with dates of service 2020 and earlier should be mailed to:
Providence Health Plans
Att: Claims Processing
PO Box 3125
Portland, OR. 97208-3125
Paper claims with dates of service 2021 and later should be mailed to:
Providence Health Assurance
PO Box 14590
Salem, OR 97309
Claims Inquiries
Phone: 503-574-7500 or 800-878-4445
FWA Reporting
Phone: Call Providence Health Plan's Special Investigations Unit at 503-574-8505 or toll free at 888-233-4101
Mail:
Special Investigations Unit
Providence Health Plans
P.O. Box 3150
Portland, Oregon 97208-3150
Online: Complete the External Referral Form (PDF). Print it and send it by
mail or secure fax to 503-574-8142
Provider Manual
(must sign into Provlink to view)
Provider Relations/Contracting
Phone: 833-861-2057
Fax: 503.261-6055
Email: OHSUHealthPrvRelations@ohsu.edu
Provider Oregon Medicaid Enrollment
Phone: 503-418-7750
Fax: 503-346-8041
Email: OHSUHealthPrvRelations@ohsu.edu
Authorizations/Referrals
Phone: 844-931-1774
Fax: 833-949-1887
Claims Submissions
Medical Claims
Paper Claims
Mailing Claim Address:
PO Box 40384
Portland, OR 97240
Electronic Claims
Clearinghouses:
- Ability/MD Online
- Availity
- Change Healthcare
- MCPS –Medical Claims Processing Solutions
- Office Ally
- Payer Connection
- Relay Health
Payor ID: 13350 (Moda Health)
Phone: 844-827-6572
Pharmacy
Mailing Claim Address:
OHSU PBM Services
8300 SW Creekside Place, Suite 100
Beaverton, OR 97008
Phone: 844-827-6572
Claims Inquiries
Phone: 844-827-6572
FWA Reporting
Phone: 855-801-2991
Email: StopFraud@modahealth.com
Provider Manual
Online: https://www.modahealth.com/medical/policies.shtml
Provider Portal
Online: www.modahealth.com/medical/mbt.shtml
Provider Contracting
Phone: 541-684-5580
Email: ORContracting@pacificsource.com
Provider Oregon Medicaid Enrollment
Phone: (541) 684-5580
Email: Medicaidprovnet@pacificsource.com
Provider Relations
Phone: (855) 247-7575
Email: ORproviderservice@pacificsource.com
Online: https://pacificsource.com/_template/t_twoColumn.aspx?id=10737418957
Authorizations/Referrals
Phone: (800)431-4135
Online: https://authgrid.pacificsource.com/#
Claims Submissions
Paper Claims
Mailing Address:
PacificSource Community Solutions, Inc.
PO Box 7068
Springfield, OR 97475-0068
Electronic Claims
EDI Clearinghouses:
- inMediata
- MCPS
- Emdeon
- Office Ally
- Trizetto Provider Solutions
- Payer Connection
- HeW (Health E-Web)
- RelayHealth
Medicaid Payer ID: 20416
Claims Inquiries
Phone 1-(877)500-2680
Email: CommunitySolutionsCS@PacificSource.com
FWA Reporting
Phone: 1-(877) 500-2680
Email: CommunitySolutionsCS@PacificSource.com
Provider Manual
https://communitysolutions.pacificsource.com/Document/PSCS_PDF_ProviderManual
Provider Portal
https://identity.onehealthport.com/EmpowerIDWebIdPForms/Login/PACIFICSOURCE
Dental Health Plan Contacts
Provider Contracting + Customer Service
Phone: 866-268-9631
Provider Contracting + Customer Service
Phone: 503-416-1444 or 888-440-9912
Provider Contracting + Customer Service
Phone: 503-813-2000 or 800-813-2000
Provider Contracting + Customer Service
Phone: 503-243-2987 or 800-342-0526
Provider Contracting + Customer Service
Phone: 503-952-2000 or 855-433-6825