All Health Share partners are reimbursing for telehealth services. Also, pharmacies should not turn Health Share members away if there is a discrepancy in their member assignments. All existing pharmacy authorizations will be honored during our response to COVID-19.
We are in extraordinary times in our health care community. Health Share of Oregon sends our gratitude to our dedicated and skilled care teams are risking their own safety to provide life-saving care to those affected by COVID-19.
We recognize that the situation is changing quickly and it can be challenging to stay up to date. Health Share is committed to supporting our care teams and keeping you informed so you can focus on serving patients. On this page, you will see regular provider updates as we provide guidance and information in the coming days and weeks.
What should clinic staff do if they suspect someone in their care has the coronavirus?
Please reach out to the CDC, OHA or your county health department. They can help you with any suspected cases and suggest the appropriate next steps.
Resources for health care staff:
All Health Share partners are reimbursing for telehealth services! See below for links for each plan and helpful guidance from the OHA and CMS.
- COVID-19 provider information
- Primary Care Codes for Telehealth and Other Communication-Based Services in Response to COVID-19
- Behavioral Health Codes for Services via Telephone in Response to COVID-19
Providence Health Assurance
Oregon Health Authority
- Oregon Health Plan coverage of telephone/telemedicine/telehealth services
- Guideline A5, Telehealth, Teleconsultations and electronic/telephone services
- Oregon Substance Use Disorder Resources
- HHS: Notification of Enforcement Discretion for telehealth remote communications during the COVID-19 nationwide public health emergency
- CMS: Medicare Telemedicine Health Care Provider Fact Sheet
- CMS: Medicare Telemedicine Frequently Asked Questions
- CMS: Telehealth and Telemedicine Toolkit
- Reproductive Health Access Project: Contraception and Telehealth
- AAFP: Virtual Visit Algorithm
- AMA quick guide to telemedicine in practice
- ACOG: Billing for Digital and Telehealth Services
- AHRQ: Telehealth Screening for Intimate/Partner Violence
Pharmacies should not turn Health Share members away if there is a discrepancy in their member assignments. All existing pharmacy authorizations will be honored during our response to COVID-19.
- Early refills and up to a 90-day supply of medications is allowed
- For more details: CareOregon pharmacy benefits (Medicaid)
- A 90-day supply of medications is allowed
- For more details: Providence Pharmacy Resources
Emergency Child Care is designated for Essential Health Workers, such as medical/hospital staff and EMT.
To receive a customized referral to emergency child care programs contact 211info by:
CareOregon is urging clients receiving mental health and substance use treatment services to contact their providers directly to learn how to access services. Many providers are shifting to offering services by phone. Please see the telehealth and phone-based services guidelines for behavioral health included above.
- Multnomah County Resource Request Form and Instructions
- Multnomah County accepts and processes resource requests 7 days a week. Unfortunately, the County does not guarantee that you will receive all or any of the items because the demand currently outstrips supplies. Please also be aware that agencies who receive resources from the County, State or Federal government should anticipate financial responsibility and may be required to reimburse all or some of the costs.
- Send requests to email@example.com