Coronavirus (COVID-19)

Coronavirus (COVID-19)

Our commitment to members: Health Share is here for you, in sickness and in health.

We know you are concerned about the wellbeing of your family and community, and we share your concern. Our commitment to you, and the services we provide, are constant.

Your benefits with Health Share have not changed, and include coverage for anything related to Coronavirus (COVID-19). You still have access to the state’s largest network of doctors and hospitals. You still have coverage for the care you need through the Oregon Health Plan, at no cost to you. And if your doctor recommends testing or you need care or hospitalization for COVID-19, you are covered through Health Share.

The Health Share family of plans:

Our Resources for Members

See a full list of community resources here.


If your doctor believes you need to be tested for the virus, no pre-authorization is required. There is a national shortage of tests, so your doctor may provide care instructions without recommending a test. Please follow your doctor’s instructions.


  • If you get your prescription refilled, we will extend your prescription to 90 days' worth of medication. You can also refill your prescription early.
  • Health Share gives you access to mail-order pharmacies so you can get your prescription medications delivered by mail directly to you. Contact your health plan to sign up. 



Closures and guidelines from state and national authorities

Visit the Governor’s COVID-19 website for the most current rules and recommendations.

Protect yourself and keep loved ones healthy

Download the coronavirus fact sheet in multiple languages:

Older adults and people who have severe underlying chronic medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness. Please consult with your health care provider about additional steps you may be able to take to protect yourself. 

Know how it spreads

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). 
  • The best way to prevent illness is to avoid being exposed to this virus. 
  • The virus is thought to spread mainly from person-to-person. 
    • Between people who are in close contact with one another (within about 6 feet).
    • Through respiratory droplets produced when an infected person coughs or sneezes. 
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Clean your hands often 

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands. 

Avoid close contact 

Stay home if you’re sick

Read more from the Centers for Disease Prevention and Control (CDC) about what you can do to protect yourself and your loved ones.

What you should know about testing

When it comes to COVID-19 Testing, this is what you need to know:

  • If you feel like you need to see a doctor, call your healthcare provider to discuss whether or not you need to be seen. If you need urgent medical attention, call 911.
  • Your provider will consult with the local public health department to determine if testing is necessary.
  • Your doctor will take samples and talk to you about next steps
  • Samples are sent to the Oregon State Public Health Lab for testing, the only lab to test for COVID-19 in Oregon.
  • The Oregon State Public Health Lab will test for COVID-19. Your provider and public health will be notified of the results.
  • If the test shows the presence of the infection, the Oregon Health Authority will announce this as a presumptive case. The samples will be sent to the CDC for confirmation.